Т. Грицюта, “Improving the quality of customer service of JSC «Russian Railways» through the use of on-line technologies (on the example of the Far-Eastern territorial centre for corporate transport service)”, Power and Administration in the East of Russia, vol. 9, no. 1, Jan. 2016, Accessed: Nov. 07, 2026. [Online]. Available: https://vlast-dv.owebs.ru/article/view/17776