Андроняк И. А

In this article the modern condition of a procedure for granting of the public and municipal services and also their standardization and regulation is considered. The author made an attempt to develop measures of further development and improvement of the studied direction which treat: providing a popularization of rendering the public and municipal services in an electronic form, including by placement of the stands, social advertising, development of mobile applications, improvement of quality of the provided public and municipal services by the corresponding training of the employees involved in their rendering, expansion of number of the services provided in electronic form, organization of feedback with the applicant on the quality of rendered services, development of standardization of providing the municipal services by updating of the existing administrative regulations, decrease in the terms of providing the specified services, increases in their quality and convenience to the applicants.